VOIP Phone Systems

VOIP phone systems utilise internet protocols to transmit voice communications over the internet, offering cost-effective and flexible solutions for businesses and individuals alike.

Key features of VOIP Phone Systems

Contact Directory

Call Reports

HD Audio

Call Forwarding

Local or National Number

Voicemail-to-Email

Video Calls

Call Menus

Phone Extensions

Customised Greetings

Call Recording

Click-to-Dial

Call Routing

On-hold Music

Call Queue

Mobile & Desktop Apps

CRM Integration

Streamline your processes in one powerful platform.

Reduce call handling time with quick access to customer information.

Boost sales conversions by tailoring pitches based on caller history.

Instantly access caller details for personalised interactions.

Strengthen brand loyalty with consistent and informed conversations.

Call Recording

Capture, review and analyse conversations to ensure quality assurance.

Record from any device, including call transfers.

Stay in-line with PCI compliance.

Unlimited storage and no restrictions.

Training tool to enhance customer service.

On-Hold Marketing

Turning wait times into valuable marketing opportunities.

Schedule for seasonal promotions.

Project messages to a captive audience.

Auto-attendant means callers are transferred to the right team.

On-hold music to keep callers engaged.

Call Reporting

Analytics to track metrics and optimise customer interactions.

Track marketing campaign call conversions.

Never miss an opportunity with missed and unreturned call reports.

Increase team efficiency with real-time statistics.

Automated reports scheduled for your convenience.

We provide an extensive selection of communication solutions.

From cost-effective options to premium devices packed with cutting-edge features, we have a solution for everyone. Whether you’re looking for traditional or wireless phones, conference systems, or headsets, we offer the ideal communication tools to meet your business requirements.

Yealink T58W Cordless

Touch Screen Desk Phone

7-inch touchscreen display

Up to 16 SIP accounts

Wi-Fi & Bluetooth built-in

Noise-proof technology

Wide variety of apps supported

Yealink T42S

Desk Phone

Adjustable LCD 4.3-inch screen

Up to 16 VoIP accounts

Wi-Fi & Bluetooth built-in

PoE support

Yealink VP59

Video Desk Phone

8-inch touchscreen display

HD video calling

Up to 16 SIP accounts

Wi-Fi & Bluetooth built-in

HD audio

Yealink W57R Rugged

Cordless Walkabout Phone

1.8-inch colour screen with intuitive UI

HD voice with noise cancellation

Up to 40 hours of talk time

Up to 575 hours of standby time

Withstand falls of up to 3.5 meters

Yealink W78 Premium

Cordless Walkabout Phone

2.4′-inch 240 x 320 TFT colour screen

Noise Reduction for clear HD voice

10m charge time for 2hr talk time

Optimised response speed

Connection via Bluetooth 5.1

Yealink WH62 Headset

On Ear DECT Headset

Dual Mic filters background noise

HD voice quality

Soft leather ear cushions

Connection with PC and IP Phone

Visual cue for colleagues

Streamlined communications through
solutions that work together effortlessly.

Consolidating your communication services in one place offers significant advantages.

The ultimate trio for enhancing the overall functionality of your business.
VOIP Phone Systems

VOIP phone systems utilise internet
protocols to transmit voice communications over the internet, offering cost-effective and flexible solutions for businesses and individuals alike.

Business Broadband

Keep your business connected with the fastest internet options on the market. With dependable 5G backup, you’ll enjoy uninterrupted broadband connectivity at all times.

Business Mobiles

Business mobiles are essential tools for enhancing communication and productivity in the workplace, allowing employees to stay connected while on the go. these devices help improve collaboration across teams.

Reach out to us

We’re here to assist you with your telecom needs!

0330 174 2863

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What our customers are saying

Great pricing. Great company. Great support!

Above and beyond is the best way I can describe what Harry and his team at Bespoke Connected deliver time and time again. They not only provided us with a fantastic and user-friendly phone system but they also went above and beyond with their support and service. Always happy to help. Great pricing. Great company. Great support! Highly recommend!

S Tierney

Brilliant. Simply Simply Brilliant!

We recently had our phone system put in by Bespoke Connected. What an amazing process! We had a great experience all the way from initial conversations to installation! Great Work would recommend this company to everyone and anyone! We are very very happy and looking forward to working with Bespoke Connected!

Joe

Exceptional Service!

Professional, friendly and exceptional service. Bespoke Connected was able to review all our telecoms needs and identify the most personal and effective ways of meeting those needs. Ongoing support and assistance that boasts their skills and knowledge.

Charlotte Hill

On behalf of Rowner Surgery… Harry is an extremely professional, kind and helpful guy. Nothing is too much trouble and help is always at hand. We love our new phone system – they have made a huge difference to our practice and saved us money too! Thank you.

Rachael Sowerby

Bespoke Connected are clearly dedicated to their customer service. We requested a landline number to transfer to our business mobile and it was set up within an hour! We can’t recommend these guys enough and will definitely be pointing anyone with telecom needs in this direction!

Check Digital

Really happy with our new phone system from Bespoke Connected. The service provided has been exceptional with extremely quick turnaround times on all requests.

I highly recommend.

Luke Bartram

Genuinely so pleased with what Bespoke have provided for me, cannot fault the product and Harry and his team always go the extra mile to ensure you are number 1.

Louis Maxwell

Why Bespoke?

Family-run business
with no corporate ties.

Our company is proudly family-run, where passion and personal touch shape everything we do.

99.5% Customer
return rate.

Our customer return rate highlights our commitment to quality and outstanding service.

Bespoke and fully
managed installations.

Our solutions are tailored to meet the
unique needs of each customer.

Free on-site training
for your staff.

We offer free on-site training to ensure your team fully understands our systems.

The best and
latest technology.

We offer the best and latest technology designed to elevate your performance.

24/7 Support with
fast response.

Our support ensures assistance is
always just a call away.

Hey I'm Harry!

Let’s talk about how we can take your
business communication to the next level.